At the Washington Health System, our mission statement is simple, yet we believe that it gets to the heart of what we strive to provide each day- Great Patient Care.
We define great patient care as clinically safe, timely, efficient, effective, equable, and patient-family centered for both patients and caregivers. Preventing patient harm is central to our mission.
We’ve adopted a continuous improvement philosophy that seeks to eliminate waste from our system and to improve care by focusing on what is important to patients. Our team members are trained in the methodology of involving front-line staff in the identification of potential harm and in redesigning care. We strongly believe in creating a culture of patient safety to reduce errors as we work toward our goal of zero patient harm.
As we strive to prevent harm, we are concentrating on the following areas:
In the subsequent pages, we will share with you our progress in these areas, as well as what we do to improve patient safety and what you can do to help.
We welcome your comments and perspectives on this important topic.
Brook T. Ward
President & CEO, Washington Health System