At the Washington Health System, our mission statement is simple, yet we believe that it gets to the heart of what we strive to provide each day- Great Patient Care.

We define great patient care as clinically safe, timely, efficient, effective, equable, and patient-family centered for both patients and caregivers. Preventing patient harm is central to our mission.

We’ve adopted a continuous improvement philosophy that seeks to eliminate waste from our system and to improve care by focusing on what is important to patients. Our team members are trained in the methodology of involving front-line staff in the identification of potential harm and in redesigning care. We strongly believe in creating a culture of patient safety to reduce errors as we work toward our goal of zero patient harm.

As we strive to prevent harm, we are concentrating on the following areas:

In the subsequent pages, we will share with you our progress in these areas, as well as what we do to improve patient safety and what you can do to help.

We welcome your comments and perspectives on this important topic.

Brook T. Ward
President & CEO, Washington Health System

There are no more important considerations when choosing a healthcare provider than the quality and safety of the care that is provided. Many factors should be assessed, including such things as accreditation, infection control practices, performance on evidence-based processes, outcomes, and patient satisfaction.

WHS Washington Hospital is accredited by the Joint Commission. Please click on the link below to access their most current report about the hospital – a compilation of the most important aspects of quality of care and patient safety. The report also compares the hospital’s results with both state and national standards.

The Joint Commission Quality Report

Listed below are links to other websites that compare our quality and safety to hospitals across the state and the country.

Community Needs Health Assessment Joint Implementation Plan 2018
Community Health Needs Assessment Final Report 2018
Community Health Needs Implementation Plan 2017
Community Health Needs Assessment Final Report 2016
Community Health Needs Assessment Final Report 2013

Pennsylvania Health Care Quality Alliance

If you have questions about Quality of Care or Patient Safety at Washington Health System Washington Hospital, please click here to send us an email.