At the Washington Health System, our mission statement is simple, yet we believe that it gets to the heart of what we strive to provide each day- Great Patient Care.

We define great patient care as clinically safe, timely, efficient, effective, equable, and patient-family centered for both patients and caregivers. Preventing patient harm is central to our mission.

We’ve adopted a continuous improvement philosophy that seeks to eliminate waste from our system and to improve care by focusing on what is important to patients. Our team members are trained in the methodology of involving front-line staff in the identification of potential harm and in redesigning care. We strongly believe in creating a culture of patient safety to reduce errors as we work toward our goal of zero patient harm.

As we strive to prevent harm, we will share with you our progress in these areas, as well as what we do to improve patient safety and what you can do to help.

We welcome your comments and perspectives on this important topic.

Brook T. Ward
President & CEO, Washington Health System

Health System Accreditations and Patient Care Achievements:

WHS Washington Hospital is accredited by the Joint Commission. Please click on the link below to access their most current report about the hospital – a compilation of the most important aspects of quality of care and patient safety. The report also compares the hospital’s results with both state and national standards.

Click here for the The Joint Commission Quality Report

  • WHS Washington Hospital has received the American Heart Association/American Stroke Association’s Get with the Guidelines® – Stroke Gold Plus Quality Achievement Award 14 years in a row.
  • The Leapfrog Group rated WHS Washington Hospital with an “A” grade for hospital and patient safety in Spring & Fall 2021, Spring 2022 and Spring & fall 2023. WHS Greene also received an “A” grade for hospital and patient safety in Fall 2021 and Spring 2022.
  • The Hospital and Healthsystem Association of Pennsylvania (HAP) has recognized WHS Washington Hospital for excellence in patient safety.
  • The National Committee for Quality Assurance (NCQA) recognized the Family Medicine Residency Program at The Washington Hospital.
  • WHS Washington Hospital is also a recipient or the Patient Safety Excellence Award™ from healthgrades® (2017, 2020, 2021, 2022 and 2023) and received the Outstanding Patient Excellence Award (2020 and 2021).
  • WHS was awarded the Cigna Center of Excellence Awards in 2021. WHS Washington Hospital was named a Cigna Center of Excellence for Cardiac Cath and Angioplasty and WHS Greene was named a Center of Excellent for Pulmonary Medical.
  • Ten WHS Physicians were named on the 2021, 2022 and 2023 Pittsburgh Magazine Best Doctors list.
  • In 2022, WHS received the Governor’s Achievement Employer Award, presented jointly by the PA Workforce Development Association and the PA Department of Labor & Industry, for our newly developed education programs.
  • US News and World Report recognized WHS Washington Hospital as a 2022-2023 High Performing hospital for Stroke, COPD and Kidney Failure.

Our recent Community Needs Assessments

Community Health Needs Implementation Plan 2022

Community Health Needs Assessment Final Report 2021

Community Needs Health Assessment Joint Implementation Plan 2018

Community Health Needs Assessment Final Report 2018

Community Health Needs Implementation Plan 2017

Community Health Needs Assessment Final Report 2016

Community Health Needs Assessment Final Report 2013

If you have questions about Quality of Care or Patient Safety at Washington Health System Washington Hospital, please click here to send us an email.