If you feel that your condition is life-threatening, call 911 right away or proceed immediately to the closest ED. If you have chest pain, severe shortness of breath, stroke-like symptoms, severe abdominal pain, severe headache, severe infection, or if you have complex medical problems that make your care high risk, emergency care would be appropriate for you. If you have an urgent but non-emergency condition, try our WHS Virtual Care app. Click here to learn more.
What to expect upon arrival
- You will be greeted and registered. Even if you have been here many times, this step is important. Please be prepared with insurance information and I.D.
- You will be asked questions to understand the reason for your visit.
- Testing may be necessary to properly assess your problem and may be done prior to seeing an Emergency Department provider.
- You will be moved to an appropriate treatment room when one is available. We will make every effort to get you to a treatment room as soon as we can. Some people are critically ill or injured and need care immediately.
- We welcome family and friends to be with you for support. There are times that we may need to limit visitors to two per room.
- You may be asked to change into a gown.
- You will be seen by an Emergency Department Provider as soon as one is available.
- You may receive medications or other treatments.
- Your Emergency Department Provider will decide if you will be discharged or admitted to the hospital.
- Once discharged, please follow your discharge instructions and follow-up with you primary care provider ( PCP). If you do not have a PCP call our physician referral line at (724) 250-4310.
- WHS also provides a Patient Portal for you to be able to access your test results, after discharge.
Pain Medication Guidelines
- We DO NOT provide replacement prescriptions for controlled substances.
- We DO NOT dispense or prescribe methadone or suboxone.
- We DO NOT write you refills for certain prescriptions. Some medications are only safe with close supervision of a primary care physician.