This activity is approved for the following credits: AMA PRA Category 1 Credit(s)™, ANCC, and ACPE. Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
SCIENTIFIC DAY OBJECTIVES
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Learn strategies to reduce hospital readmissions
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Understand how quality incentives drive improved quality of care
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Learn how workplace violence impacts quality and safe delivery of patient care
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Understand how near miss events drive learning and reduce errors
AGENDA
9:00 am – Registration, Continental Breakfast, Exhibits, Posters
9:30 am – Welcome and Introduction, Lisa Goss, M.D.
9:35 am – Quality Improvement and Safety: A Framework for Healthcare Professionals
Lisa Goss, MD, Vice President of Medical Affairs and CMIO, UPMC Washington and Greene
9:45 am –Workplace Violence and Its Impact on Quality of Care and Patient Safety
Christine K. Miller, Esq, Division Chief Legal Officer & Vice President Compliance, Quality & Risk Management, UPMC Health System
10:45 am – Break, Exhibits, Posters
11:00 am –Near Miss and Close Calls: Learning Without Blame
Paul E. Phrampus, MD, MBA, CPE, CPPS, Director, Winter Institute for Simulation, Education and Research (WISER), Professor, Departments of Emergency Medicine & Anesthesiology, University of Pittsburgh & UPMC, Medical Director, Patient Safety, UPMC Health System
12:00 pm – Lunch, Exhibits, Posters
1:00 pm –Aligning Incentives with Quality
Nathan Evans, MD, FACP, Vice President, Chief Quality Officer UPMC Hospitals, UPMC Health Services Division
2:00 pm – Break, Exhibits, Posters
2:15 pm –Readmissions: Myth Busters and Impacts
Amanda Lenhard, MD, Vice President of Care Coordination & Hospital Medicine, HSD, Chief, Department of Medicine – Shadyside, Associate Professor of Medicine, University of Pittsburgh
3:15 pm – Concluding Remarks & Adjournment
REGISTRATION
Free for UPMC Washington Employees, Members of Medical Staff including APPs, and Virtual attendees. $75 fee for all others.
Registration fee includes continuing education credits, conference material, continental breakfast, break refreshments, and lunch. Payment must accompany the registration form.
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Cancellation Policy
All cancellations and requested refunds must be in writing by email to hagelauerjl@upmc.edu. A full refund will be given if notification is postmarked on or before April 20, 2026. No refunds will be made on cancellations received after April 20, 2026. No refunds will be given for no shows.
Any questions, please contact Jill Hagelauer in the Medical Staff Office via Telephone: (724) 579-1674 or Email: hagelauerjl@upmc.edu.